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September 22, 2017 1:00 PM -

Canceled flights and Hurricane Policy

Due to the impacts caused by the passage of Hurricane Maria, please note that scheduled flights on September 22 and 23 to Punta Cana and Puerto Plata, departing from Toronto, Montreal and Quebec are canceled.

Our flight departing from/to Montreal - Samana scheduled on September 24 is also canceled.

Our flights to Punta Cana will resume normal operations on September 24th and flights to Puerto Plata on September 29th. Operations to Samana will resume on 1 October.

Customers affected by these flight cancellations will all be contacted and may (i) travel at a later date; (ii) travel to another destination, subject to certain conditions; (iii) cancel with full refund (excluding travel insurance costs when purchased).

Transat's hurricane policy has been implemented for flights still scheduled to depart until September 25, 2017 to Dominican Republic.

Details about Transat’s hurricane policy are available here.

September 22, 2017 1:30 PM -

Due to the recent hurricanes in some of our South destinations, we are experiencing an increased amount of additional baggage among our customers. Although we deeply appreciate this show of support and kindness, please note that extra weight or additional baggage, depending on the space available, may be refused for operational reasons.
We thank you for your understanding.

September 22, 2017 3:30 PM - Following the recent hurricane activity in some of our Sun destinations, here is an update on our operations in the affected regions.

Cuba
Air operations have returned to normal in Varadero and Holguín. Hotels in Havana, Cayo Largo, Camagüey, Varadero, and Holguin are now operational. Air service to Cayo Coco and Cayo Santa Maria is suspended until October 31, 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen.
 
Dominican Republic
Hurricane Maria has not done any structural damage to the hotels marketed by Transat. Our partners along with local authorities are currently conducting clean-up operations in preparation for resumption of tourism operations. All airports are open. Our flights to Punta Cana and Puerto Plata will resume on September 24 and 29 respectively. Service to Samana, meanwhile, will resume on October 1.

Saint-Martin
Our scheduled flights are expected to begin in late December 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen. 

Puerto Rico
Our scheduled flights are expected to begin in late December 2017. In the coming weeks, our teams at destination, in collaboration with our hotelier partners, will be providing full details on when hotels may reopen.  Our cruise line partners are currently reviewing their Winter 2017–18 itineraries and securing new ports of call.

Cruise packages
We are planning some changes to our Eastern Caribbean and Southern Caribbean cruise itineraries to ensure your comfort and safety and provide the best possible vacation experience. There will be no changes to embarkation/debarkation dates, however. Our cruise line partners are currently reviewing their Winter 2017–18 itineraries and securing new ports of call. We expect to announce these revisions within the next weeks.

There are no revisions for passengers travelling on Western Caribbean itineraries.
 

Pierre Elliott Trudeau International Airport - Montreal

Discover Espace Air Transat at the Montréal–Trudeau airport

  • Transat presents Espace Air Transat

    A new section designed to reflect its image, located in the new international terminal. The product of an innovative partnership with Aéroports de Montréal, Espace Air Transat welcomes travellers in a lively atmosphere brightened up by the joy of vacations.

  • In the heart of Espace Air Transat

    Travellers can explore a multimedia installation created by Moment Factory that offers an immersive experience unlike any other. This interactive installation is made up of 20 movement-detecting audiovisual portals of different heights. Visitors can move freely from portal to portal for entertainment and inspiration for their next vacation, provided by three playful and inspiring video capsules representing Transat’s travel program on land, at sea and in the air.

  • Ocean scene

    The first capsule shows an aerial view of a stylized ocean, over which float translucent clouds. Travellers can discover Transat’s South and European destinations, illustrated as imaginary islands and cinemagraphs.

  • Nighttime scene

    The second capsule shows city lights at night, as seen from an airplane window before landing. A paper plane — playfully representing an Air Transat aircraft — unfolds to reveal the airline’s destinations as in the ocean scene.

  • Bubbles scene

    This capsule depicts bubbles that transform into famous landmarks found at Air Transat’s destinations: the Colosseum in Rome, Opéra Garnier in Paris, cathedral in Puerto Vallarta and other highlights are meant to inspire future travels.

  • A wave of light gradually sweeps over the portals between scene transitions.

  • Embark on a unique journey with Espace Air Transat before takeoff!

  • Watch our video!


Air Transat Terminal

Montréal–Pierre Elliott Trudeau International Airport is located in Dorval, 25 kilometres from Montreal. Air Transat planes take off from the main terminal, and its counters are located at entrance door 4. More than 50 boutiques and restaurants Will open in a separate browser window are available for travellers. Passengers will also have access to free WiFi for 60 minutes, and self-service check-in kiosks are now available next to the Air Transat check-in counters.

Airport Location: Saint-Laurent, H4S 2A5, Montreal


Air Transat Check-In Counters


Club Class : Our dedicated Club Class and Option Plus counters offer priority check-in to passengers who have opted for these services. Option Plus passengers are also welcome to check in at the Club Class counter if there are no clients waiting in line.

Kids Club : Families travelling with children can check in at our dedicated Kids Club counter or even at our Club Class counter.

Economy Class : All other passengers are invited to check in at our Economy Class counters.

Last minute deals from Montreal

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Good to know

  • Family services

    Montréal–Trudeau features a host of services and amenities for families with young children:

    • Play areas : Most of the boarding lounges at the airport are equipped with play areas for kids, with entertainment and games.
    • Carts: Cart service is available to passengers with young children, from the security checkpoint to the boarding gate.

  • Public transportation

    In addition to taxis, the following modes of public transport are available from Montréal–Trudeau:

    • Bus : Bus: The 747 STM bus line service runs 24 hours a day, seven days a week, between the Montréal–Trudeau airport and Berri-UQAM metro station in downtown Montreal. See schedules and rates Will open in a separate browser window.
    • Train : VIA Rail offers connections between Montreal and all major Canadian cities, as well as shuttle service from the Montréal–Trudeau airport.

    This information is subject to change without prior notice.

  • Parking

    Montréal–Pierre Elliott Trudeau International Airport offers several parking options, meeting all travellers’ needs. Parking at seven different areas is available for various various rates and durations Will open in a separate browser window.

 

*Conditions

  • To receive the voucher, all you have to do is download the free YULi app
  • Upon arriving at the airport, the client will receive a voucher as a notification on the YULi app
  • This offer is valid until September 30th, 2017
  • Limit of one voucher per customer
  • In-store purchases only

This voucher cannot be redeemed for cash and cannot be combined with any other offer or promotion. No reproduction or photocopy is accepted. Valid boarding pass to an international or transborder destination required. Not applicable to tobacco products. The YULi app uses the client’s location to send contextualized notifications and guide them to the airport. The client must therefore authorize the app to access their location data and consent to receiving notifications. The client can configure authorizations in their mobile device’s settings.