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1 active alert.
February 17, 2019 4:00 PM -

Global Affairs Canada has recently elevated it’s advisory for Haiti to avoid all travel due to the reigning civil unrest throughout the country.   This is the highest level of the Canadian government’s Travel Advice and Advisories.

Considering the current level of insecurity, we strongly recommend that you respect this advisory.

Information regarding vacation packages
Given the uncertain accessibility of the road leading to the Royal Decameron Indigo Beach, Transat cannot guarantee safe transfers and has therefore stopped the sale of vacation packages, until the end of April 2019.

Information regarding flights
Until the government has reduced its alert level, all customers who have booked a flight to Haiti for the months of February, March and April 2019 are entitled to modify their reservation without penalty. Customers are invited to contact their travel agency or Air Transat’s Contact Center to adjust their file accordingly.

For the time being, Air Transat’s flight operations continue as planned.  However, the situation may change at any moment and without notice. 

Discover the Air Transat apps

Have you downloaded our apps yet? They provide you with cool tools you’ll need throughout your trip.

You can download them on both Apple and Android mobile devices. They’re free and available in both English and French.

The Air Transat app, your travel companion

Here’s how our Air Transat app makes travel simple!

  • Before your trip and at the airport:

    • Book your flight, vacation package or à la carte hotel
    • See baggage allowance
    • Add inflight services
    • Get your boarding passes and travel documents
    • Create your trip timeline
    • Check your flight status
    • Receive notifications relevant to your trip
  •   
     
    Download on the App Store
    Get it on Google Play

  • At destination:

    With our new features, now you can…

    • Get Transat information at destination at all times (rep schedules, welcome sessions, transfer times to the airport)
    • Call your Transat team at destination for free*
    • Book excursions to spice up your vacation

    *Free Internet calls require a WiFi connection; otherwise, standard data rates apply.

CinePlus applications

Air Transat’s CinePlus apps allow you to enjoy our inflight entertainment options, by accessing a selection of movies, TV series and music from your own tablet or smartphone (iOS and Android).

Air Transat has personalized entertainment on all its flights. Inflight entertainment options vary by aircraft.
Find out the type of aircraft you’ll be flying on and see which entertainment system will be available on board.