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You have a travel credit issued as a result of COVID-19 and would like a refund?
To verify your eligibility and submit a request, please visit our dedicated page.
Following measures announced by the Canadian government, our operations are temporarily suspended until June 14, 2021.
If you have any questions, please refer to our FAQ.
Get your questions answered, stay in touch via social media and learn about Air Transat’s passenger service commitments.
This section shows you how to stay in touch and up to date with Air Transat.
If your travel plans were impacted by COVID-19, you might be eligible for a refund.
Learn about Air Transat’s additional passenger service commitments, such as compensation for flight delays and delayed baggage delivery.
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The information included in this page pertains only to Resident Citizens of Mexico, whose travel originates in Mexico.
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