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Travel Information

Baggage

We encourage you to review this section for information about what you can carry in your baggage, how to make baggage claims, and much more.

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Is your checked baggage included?

Booked a flight with our Eco Budget fare? Checked baggage isn’t included. Pay at least 24 hours before departure and save up to 20% on your first checked bag. Pay for my bags now >


 

Status - Flight schedules

Find out when your flight is due to depart, and plan your next vacation up to 15 months in advance. Also, learn how to proceed in the event your flight is operated by one of our partner carriers.

On board comfort

Here's how you can make your Air Transat experience even more enjoyable:

Airports - Check-in

Discover everything you need to know about the airports we service, from terminal information to check-in times and more.

Our fleet

We’re proud of our world-class fleet. You’ll be on vacation the minute you take your seat.

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Following Canada’s Minister of Transports’ announcements concerning the Boeing 737 MAX, we have received a volume of questions about our fleet and our flights’ status. We want to reassure our passengers: Our flights are not affected by this announcement since we do not operate B737 MAX.


 

Inflight services

Air Transat offers a variety of inflight services to make your trip even more enjoyable. This section covers entertainment, food and drink, our duty-free offerings and more.

Fare options

Eco Fares: choose your level of flexibility

Discover Air Transat's different travel and fare options

At Air Transat, we want to make sure your vacation is the best it can be and full of joy. That's why we've created Eco Fares, a range of fare classes that offer you the flexibility to cancel or modify your flight for free or for a nominal fee, so that you're prepared for whatever life throws your way.

Our Eco Fares also feature many other built-in perks, such as priority airport services, additional checked baggage allowance and more.

 

Different conditions apply, based on your departure and booking date:

 

Passport - Travel documents

Whether you’re flying to Europe, down South, to Canada or to the U.S., you’ll find all the information you need to ensure you have all the travel documents required by your destination.

Special services

Air Transat strives to meet the individual needs of all our passengers. We offer services and programs to make your travel as comfortable as possible.

Security - Well-being

Air Transat strives to provide a safe and secure environment on board our aircraft for you, your fellow passengers and our crewmembers.
 

Families - Children

Air Transat is pleased to offer a wide array of services and information for families and children.

Customer service

Get your questions answered, stay in touch via social media and learn about Air Transat’s passenger service commitments.

Notice to Travellers

This section contains important notices and travel advisories. We wish to remind you that it is important to stay informed about changes that may affect your trip. Below is a list of travel advisories.