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Special services

SPECIAL MEAL REQUESTS

Air Transat offers complimentary special meals which must be requested through the Information and Seat Selection Centre at 1-877-872-6728. Passengers who are hearing impaired can call 1-866-234-5136 (TTY) toll free within North America or 514-906-5196 in the local Montreal area.

To be honoured, special meal requests must be received with a minimum notice of 72 hours prior to departure. Please refer your travel agent to the appropriate IATA code (see list below) for the special meal(s) you require. Please note that only one special meal per person can be ordered and meal combinations will not be honoured. The following special meals are available.

IMPORTANT NOTICE

FLIGHTS OPERATED UNDER CODE SHARING WITH AIR TRANSAT

If you are travelling between Canada and the United Kingdom, please note that your departure or return flight may be operated by a carrier other than Air Transat (Thomas Cook Airlines or Skyservice Airlines).

If you are travelling between Toronto and Florida (to or from Fort Lauderdale or Orlando), your flight may be operated by Skyservice Airlines.

Only TS flights in the 800 to 899 series will be operated by a carrier other than Air Transat (Thomas Cook Airlines or Skyservice Airlines).

All TS flights of other series will be operated by Air Transat.

As each airline has specific terms and conditions of carriage that may differ from those of Air Transat, please click the links below for more information on travel restrictions that apply to your carrier.

Type of meal Description IATA Code D
Diabetic Sugar-free meal, without added sugar, low in carbohydrate and high in fibre DBML
Gluten-free Without wheat, gluten, barley, rye or oat products GFML
Low-calorie* Low fat and high carbohydrate LCML
Low-fat,
low-cholesterol*		 Low fat and low saturated fat LFML
Low-sodium* Low sodium and no salt added LSML
No lactose* Dairy products free NLML
Asian vegetarian* Representative of Asian culture using traditional ingredients AVML
Vegetarian
with dairy product		 Free of meat or meat products, no fish VLML
Vegetarian,
dairy product free  		 Free of meat or meat products, no fish, no dairy VGML
Kosher* Prepared according to Jewish dietary laws KSML
Hindu* Free of beef, pork and veal products HNML
Muslim* Free of pork and alcohol products MOML
Child meal*
(available on
European flights
only)		 Easy to chew, easy to manipulate CHML

*Important notice: For all passengers going to or from the United Kingdom, please note that the selection of special meals may vary on these flights.

Allergies

Air Transat cannot guarantee food free of peanuts or seafood products, or that allergens won't be present in the food or snacks served on board. Some of our meals including the chicken Korma and the vegetable Biryani contain almonds and green peas. We strongly suggest that passengers suffering from food allergies bring their own food and snacks for the duration of the flight. Talk to your physician about the allergy emergency "Epi-pen" (epinephrine).