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Before you go

What you need to know before you leave

To ensure peace of mind and to get the most out of your trip, check out the information you need to have before you step out the door. For information, call our Information and Seat Selection Centre at 1-877-TRANSAT (872-6728) (1-877-872-6728) or 514-636-3630 in the Montreal region.

Our Information and Seat Selection Centre is also accessible to people who are hearing-impaired through our telephone-teletype device (TTY). We invite those passengers to call 1-866-234-5136 toll free within North America or 514-906-5196 in the local Montreal area.

IMPORTANT NOTICE

FLIGHTS OPERATED UNDER CODE SHARING WITH AIR TRANSAT

If you are travelling between Canada and the United Kingdom, please note that your departure or return flight may be operated by a carrier other than Air Transat (Thomas Cook Airlines or Skyservice Airlines).

If you are travelling between Toronto and Florida (to or from Fort Lauderdale or Orlando), your flight may be operated by Skyservice Airlines.

Only TS flights in the 800 to 899 series will be operated by a carrier other than Air Transat (Thomas Cook Airlines or Skyservice Airlines).

All TS flights of other series will be operated by Air Transat.

As each airline has specific terms and conditions of carriage that may differ from those of Air Transat, please click the links below for more information on travel restrictions that apply to your carrier.