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10 November, 2016 -

The Government of Canada has introduced a new entry requirement known as Electronic Travel Authorization (eTA), for visa exempt foreign nationals travelling to Canada by air. Exceptions include U.S. citizens and travellers with a valid visa.

The form for this new admittance procedure needs to be filled out by eligible travellers at Canada.ca/eTA, prior to their trip to Canada, as it will be required to board their flight.

This authorization is mandatory as of November 10, 2016.

eTA eligible applicants must have a valid passport, email address and credit card (CA $7) to complete the online form; authorization is usually received within minutes.

It is strongly recommended that eligible travellers apply for the eTA at the time of booking and to verify the status of the application on the Government of Canada official website at the following address: Canada.ca/eTA. It is also recommended to check-in at least three hours prior to departure.

Air Passenger Duty (APD) refund


Notice to passengers travelling to/from United Kingdom

Air Passenger Duty (APD) no longer applies to passengers between the ages of 12 and under 16, travelling in Economy Class from March 1, 2016 onwards. To request an APD refund, please return the completed form. If you have booked directly on the Air Transat website, please fill out the form below (one per child) to obtain your refund. If the ticket was issued by a travel agent, contact your travel agent to obtain the refund.

Contact Information
  • The email address you provided does not match the email address in the confirm email box
Child information
Booking informations
  • All information is correct*:

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