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10 November, 2016 -

The Government of Canada has introduced a new entry requirement known as Electronic Travel Authorization (eTA), for visa exempt foreign nationals travelling to Canada by air. Exceptions include U.S. citizens and travellers with a valid visa.

The form for this new admittance procedure needs to be filled out by eligible travellers at Canada.ca/eTA, prior to their trip to Canada, as it will be required to board their flight.

This authorization is mandatory as of November 10, 2016.

eTA eligible applicants must have a valid passport, email address and credit card (CA $7) to complete the online form; authorization is usually received within minutes.

It is strongly recommended that eligible travellers apply for the eTA at the time of booking and to verify the status of the application on the Government of Canada official website at the following address: Canada.ca/eTA. It is also recommended to check-in at least three hours prior to departure.

Check-in times

This section covers check-in times for flights to Air Transat’s destinations.

Check-in opening times

Check-in opening times by destination
  OnlineWill open in a separate browser window Self-service Kiosk Airport COUNTERS
Departures from Between 24 and 2 hours prior to departure 8 hours prior to the scheduled time of departure† 4 hours prior to the scheduled time of departure 3 hours prior to the scheduled time of departure
Canada international flights x x* x  
Canada domestic flights x x   x
U.S. x   x  
Europe (including United Kingdom and Middle East) x* London (LGW)
Paris (CDG)
x Tel Aviv (TLV)
South destinations (Mexico, Latin America & the Caribbean) x*     x

*From most airports – Consult the online check-in Will open in a separate browser window page

†Baggage drop-off during airport counter opening times only

 

Check-in closing times

All Air Transat check-in counters close 1 hour prior to the time of departure. Passengers arriving for check-in after that time may be denied boarding.
 

To receive your boarding card, you must present your:

  • Travel documents, passports and necessary visas
  • Ticket
  • Baggage
  • Additional information may be required (ex: full address at U.S. destination)
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