Passport and travel documents

This section contains all the information you need to ensure you have the proper documents for travelling.

International flights

All passengers, regardless of nationality and destination, must check with their travel agent or the consulate of the country they are visiting to verify the most up-to-date entry requirements.

In compliance with the Advance Passenger Information System (APIS) implemented in most countries, the following information is collected on all flights:

  • Complete name (as recorded in your official travel document)
  • Date of birth
  • Citizenship
  • Gender
  • Travel document number
  • Travel document expiry date
  • Complete destination address (for travel to the U.S. only)

Air Transat also operates in full compliance with the Secure Flight Program requirements.

To ensure problem-free travel, we strongly recommend that ALL passengers travel with a valid passport (even for those destinations where proof of citizenship/photo identification is an acceptable alternative).

When departing to/from Canada, all passengers 12 years and older on all air carriers are also subject to advance identity screening related to the Transport Canada Passenger Protect program and are required to show:

  • One piece of valid government-issued PHOTO identification showing the passenger’s name, date of birth and gender,
    OR
  • Two pieces of valid government-issued ID that do not include photographs, one of which shows the passenger’s name, date of birth and gender.
Domestic flights

When travelling within Canada, all passengers 12 years and older on all air carriers are also subject to advance identity screening related to the Transport Canada Passenger Protect program and are required to show:

  • One piece of valid government-issued PHOTO identification showing the passenger’s name, date of birth and gender,
    OR
  • Two pieces of valid government-issued ID that do not include photographs, one of which shows the passenger’s name, date of birth and gender.

These requirements are specifically for the documentation requirements of Passenger Protect and DO NOT replace the entry requirements of your destination country for international travel. It is your responsibility to obtain all documents – including those for infants and children – required by relevant government authorities of the country you're visiting.

For more information, please visit the following web sites:

Foreign Affairs Canada – Country Travel Reports
Embassy offices and consulates around the world
Public Safety Canada

Solo parent/guardian/friend/alone – letter of authorization for minor travel

Documentation

Minors must carry proper identification such as a birth certificate, passport, citizenship card, permanent resident card or Certificate of Indian Status. Please consult your travel agent/destination country consulate for up-to-date documentation requirements.

For any destination, it is strongly recommended that children under the age of 18 carry a consent letter signed by both parents/legal guardian for each and every trip if they travel with only one parent, alone, or with other persons. The letter should include addresses and telephone numbers where the parents or guardian can be reached. Divorced or separated parents should carry custody or legal separation documents and/or a letter of authorization to facilitate their entry into Canada.

The following are known requirements for minor travellers (subject to change without notice; please consult your travel agent/consulate on current regulations for the destination country):

All persons under the age of 18 who are visa nationals and are travelling to the United Kingdom as visitors require a "Child Visitor" visa.

For more information, please contact your travel agent or visit the UK Border Agency website.

Minors under 18 years of age - exiting the Dominican Republic alone OR exiting the Dominican Republic accompanied by a different person than with whom they entered.

To be accepted for travel, the minor requires a consent letter, notarized and translated into Spanish to EXIT the Dominican Republic. This letter of consent must be from both parents, the other parent if the child is travelling with only one (their legal guardian or custodial parent) and must authorize the travel and note the destinations and travel dates. If arranged in Canada, this letter needs to be notarized by the closest Dominican Embassy or consulate to the parent’s or guardian's place of residence and translated into Spanish. The translation or notarization can also be done in the Dominican Republic.

Minors under 18 years of age travelling with anyone other than both parents

When a minor under 18 is travelling with anyone other than both parents, a letter from the absent parent is required. This does not have to be notarized and must be presented for entry and exit. For more information, visit www.drembassy.org.

For minors (ages 5 through 14 inclusively) travelling from Italy to Canada with an Italian passport AND who are travelling alone.

To be accepted for travel, an affidavit of authorization, signed by the parent(s) or legal guardian, and bearing the seal of the Italian Police within their municipality, must be presented at check-in. Passengers without this affidavit will be refused at check-in. Parents residing abroad may obtain this authorization via the Italian Embassy or Consulate.

For more information, please visit http://poliziadistato.it/articolo/191/

Transiting without visa may be permitted when specific conditions are met. It is available at the following airports: Amsterdam, Athens, Brussels, Lamezia Terme, Paris Charles-de-Gaulle, Rome.

Transiting without visa is not permitted to the following destinations: Barcelona, Basel, Bordeaux, Budapest, Dublin, Faro, Lisbon, Lyon, Madrid, Malaga, Marseille, Nantes, Nice, Porto, Prague, Toulouse, Venice, Zagreb.

Important to know
  • The United Kingdom is not part of transiting without visa procedures as transit visas are issued locally.
  • E-tickets and paper tickets are valid documents for travel. An unconfirmed reservation is not valid for transiting without visa.
  • Should a Permanent Resident Card be requested for transiting without visa, please ensure it is valid.

Consult your travel agent and/or the local consulate for complete details.

Electronic Travel Authorization: A new entry requirement in Canada

The Government of Canada has introduced a new entry requirement known as Electronic Travel Authorization (eTA), for visa exempt foreign nationals travelling to Canada by air. Exceptions include U.S. citizens and travellers with a valid visa.
 
The form for this new admittance procedure needs to be filled out by eligible travellers at Canada.ca/Eta, prior to their trip to Canada, as it will be required to board their flight.
 
This authorization is available starting August 1, 2015 but mandatory as of March 15, 2016.

eTA eligible applicants must have a valid passport, email address and credit card (CA $7) to complete the online form; authorization is usually received within minutes.

It is strongly recommended that eligible travellers apply for the eTA at time of booking.
 
For complete details, visit Canada.ca/eTA

While we make every effort to ensure that the information we provide on our web site is correct and up-to-date, we make no guarantees about the accuracy of the information provided. Passengers are responsible for providing the correct documentation for their destination. Passengers holding insufficient or incorrect documentation will be denied boarding.

Air Transat reserves the right to refuse transportation of passengers for the following reasons. The passenger:

  • Lacks proper documentation for the country of destination
  • Has a contagious disease
  • Is under the influence of alcohol, drugs or narcotics
  • Manifests disruptive and/or unruly behaviour

Important to know:

  • No refund or replacement is given for interrupted travel due to lost or stolen travel documents.
  • Where possible, tourist cards and/or custom declaration cards are distributed on board Air Transat flights or by your travel agent/tour operator.

Cruise passengers must present a valid passport, regardless of the entry requirements for their country of embarkation.

Flights to the U.S.

When travelling to the U.S. you are required to provide the full street address (including zip code) where you will be staying. If you are connecting to a cruise ship, you must provide the name of the cruise ship and the city/state of point of embarkation. To expedite processing, please be prepared to provide this information during check-in.

Flights to/from the U.S

In addition to the (APIS) requirement, the Western Hemisphere Travel Initiative (WHTI) requires all travellers to carry a valid passport or other appropriate secure document when travelling to/from the USA from within the western hemisphere by air. For more information, please visit CBP.gov and Canada Border Services Agency.

Visa Waiver Program (VWP)

The Visa Waiver Program (VWP) enables nationals of certain countries to travel to the U.S. for tourism or business for stays of 90 days or less without obtaining a visa. Passengers must be in possession of roundtrip tickets. All VWP travellers, regardless of age or type of passport used, must present machine-readable passports. For more information, please visit travel.state.gov.

Electronic System for Travel Authorization (ESTA)

ESTA is a fully automated, electronic system for screening passengers before they begin travel to the U.S. under the Visa Waiver Program (VWP). ESTA applications may be submitted at any time prior to travel to the U.S., and VWP travellers are encouraged to apply for authorization as soon as they begin to plan their trip. For more information, please visit Securing America’s Borders.

Air Transat Customer Service and Contingency Plans

In compliance with the U.S. Department of Transportation, Air Transat has developed the Air Transat Customer Service Plan and Air Transat Contingency Plan for Lengthy Tarmac Delays at U.S. Airports. The information included in these documents pertains only to travellers on flights arriving and departing the U.S.

TSA Cares Initiative for Passengers Travelling to/from the U.S.

TSA Cares serves as an additional, dedicated resource for passengers with disabilities, medical conditions or other circumstances, or their loved ones, who want to prepare for the screening process prior to flying. For more information, please visit Transportation Security Administration.

Travel tip

To ensure problem-free travel, we strongly recommend that ALL passengers travel with a valid passport (even for those destinations where proof of citizenship/photo identification is an acceptable alternative).

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