Exclusive check-in counters
Where facilities permit (at Canadian gateways), designated check-in counters are available for families travelling with young children and unaccompanied minors. That means less time waiting in line!
Travelling alone with kids and feeling overwhelmed? Let us know during check-in, and we'll be happy to help you get to the boarding gate and assist you upon arrival at the destination airport.
Do you want to hang on to your child’s stroller or car seat until boarding? No problem. Just let us know when you check in.
With the exception of flights to the U.S., we are happy to offer pre-boarding for families travelling with young children.
Priority meal service
On flights to/from Europe and Middle East, we are pleased to serve children first, so they don’t wait too long to eat. A variety of bistro-style meals ($) is available on flights to/from the South and the U.S.