Customer service

Get your questions answered, stay in touch via social media and learn about Air Transat’s passenger service commitments.

Contact us

This section shows you how to stay in touch and up to date with Air Transat.

Passenger services

Learn about Air Transat’s additional passenger service commitments, such as compensation for flight delays and delayed baggage delivery.

From Mexico

The information included in this page pertains only to Resident Citizens of Mexico, whose travel originates in Mexico.

Forms

This form is not available. Please contact the call centre at 1-877-872-6728 for assistance with your request. This section contains electronic forms you can use to ask questions, request more detailed information, or to share your comments with us.

To/from United States

The information included in this page pertains only to travellers on flights to/from the U.S.