Legal notice

This section contains information covering the legal aspects of Air Transat’s activities. You will also learn about our responsibility to you, your safety and your privacy.

Privacy policy

Review our privacy policy to see how Transat protects your personal information.

Passenger service commitments

Learn about Air Transat’s additional passenger service commitments, such as compensation for flight delays and delayed baggage delivery.

CRS Booking & Ticketing Policy

Air Transat CRS Booking and Ticketing Procedures is to ensure that Tariff Rules and other procedures between the Travel Agent and Air Transat are respected and if not, settle the difference in an adequate and logical way.
Audits and checks are performed on TS 649 documents.